Just wanted to let you know that your technician who has serviced our home the last two times is excellent! He is very thorough, considerate on where he places product, and offers ideas on how to protect our property more thoroughly. Andrew does a great job and we couldn't be more pleased. I have suggested your company to my sister mainly because of Andrew and his knowledge of bugs, how to treat and prevent.
Thank you,
Tamela L. Kerwin
Delia, KS 66418
Hello!
I would just like to let you know that my husband, Larry Peters, and I are very pleased with the level of service given to us by our technician, Nick Kemper. He is friendly, informative and efficient. And he always pre-schedules (rather than just showing up on our doorstep) which we appreciate very much!
We have been Schendel customers for over 20 years, and have been satisfied with our service. However, Nick has raised the bar on the quality of that service.
Thank you very much.
Sincerely,
Barbara Waterman-Peters
We would like to commend Clayton Cross of your company, Schendel Pest Control, for his professional expertise in treating our Convent. His interest, concern, promptness, in caring for this property, inside and out, has made a tremendous difference in ridding it of roaches, spiders, etc. We are sure he is one of your most valued employees. We think so and grateful for the services he gives to us.
Sisters of Charity
501 SW Buchanan
Topeka, Kansas 66606
(under contract with the Mater Dei parish)
Good morning, Brent.
On behalf of Seaman USD #345, account 20036177, as the account contact, I would like to take this opportunity to commend the services we receive from our main technician, Edward Meis.
Mr. Meis is professional, courteous, and friendly every time he services our locations. His response time to call-backs is always prompt. He takes the time to gather information, provide knowledgeable feedback and instruction, and addresses all our concerns with patience and a smile. It is a true pleasure to work with Mr. Meis.
I believe employees are a company's most valuable asset, and Mr. Meis is absolutely no exception. The services we receive from Schendel Pest Services are appreciated, trusted, and are enhanced by our experience with such a dedicated employee.
Please pass along our appreciation to Mr. Meis.
Respectfully,
Joy (Hoover) Adams
Joy (Hoover) Adams
Seaman Education Center
Accounting Department
I wanted to email to share how happy we are with Harry's service. He is so pleasant to talk to and he does a fabulous job. Whenever I've called him to come out to our house, he has called back quickly and has been out here the next day. I really appreciate his professionalism!
Inger Lillis
No concerns as we are well taken care of. Jim Pennel is our guy and is deserving of recognition for the work he does and the way in which he does it. My family has a home daycare and whenever needed, Jim responds right away and always takes time to engage the kids. The little ones love it. Don't look forward to the next visit from a long string of ants, but when it happens everyone will look forward to catching up with Jim. We greatly appreciate.
Mr. Cormaney
I just wanted to send an email to appreciate technician Matt Otto. He is always very nice, personable, polite, and helpful. If we ever need him for anything he calls us right back. I just want to let you know he is great, and we are very appreciative of that
Leigh Zahner
Broken Arrow, OK 74014
We have been using Schendel Pest Service for several years and have been pleased with the service. Recently we have been visited by a technician that stands above the others we’ve had on campus; Michael Witt. He communicates well and is all about customer service. It is my hope that Michael is assigned PING’s account permanently.
Thanks,
Ken Kays
Facilities Director
Ping
Just a quick note to say that your employee, Robert Pyle, does a terrific job. He inspects our termite stations and is always very professional, friendly and keeps me informed on the station activity. Thanks!
Marlene Woodard
Appreciate our technician Steve Coppedge coming out Sat. on such an unbearably hot day to check the bait traps in the yard. Also was very helpful answering questions for an ant problem we had in the bathroom.
Debbie Skahan
Brent:
Ryan completed is first alone service at our property today. Best service we
have ever had. Polite, sincere, professional. Keep him around.
Ray Ebberts
I am writing to let you know how much we appreciate the courteous and professional service we receive from your technician, Harry Bazarian.
He arrives on time, is thorough and knowledgeable about his work. Harry always inquires about any problems we may be experiencing. If we do have an issue, he treats it immediately, even on evenings and weekends. He makes sure that whatever he does won't harm our pets.
We recently noticed an ant problem around a window. He promptly treated the area and inspected the entire house where he found additional ant activity, which he treated also.
Of all the pest technicians we have had with Schendel's over the years (and there have been quite a few), Harry is the best. Please take a moment to let Harry know that we appreciate his caring attitude and professional service. We know we can depend on Harry to both prevent and treat whatever
problems that may occur.
Sincerely, Mike and Nancy Eastman
Hello Brent,
I thought you should know that I had my house inspected for termites ( like I do every year) and the associate you sent was so helpful. He not only inspected for termites but he noticed that I not only had my vents blocked but also that my dryer vent was disconnected in two places. He graciiously fixed them both. He removed the wooden blocks and towels blocking the vents and also fixed the hose connecting it back up to the dryer and to the outside. His name was Steve Coppedge. He educated me on some dangers around the house regarding some wood storage in the garage as well what a real termite \looks like, flying and otherwise.
Thank you for sending someone so helpful and eager to please.
Diane McNamara
Hello, I wanted to write and tell you of the excellent service SteveCoppedge has provided for our home. He does the usual good things most excellent employee's provide, but he also goes above service and cares about what he is doing. I will tell you about one example of his help fullness to us. We were on a trip this past January and while servicing our home he noted when he was leaving that some roof flashing was loose and blowing. It was a very windy day and storms were supposed to be on the way. He called our home phone number and left us a message. We were able to pick up that message and contact our siding company who made the necessary repairs. Without his phone call there would have been more damage.
Richard Meier
Brent,
Mark Lillis inspected my house the other day with the dog. Mark's knowledge of everything related to bed bugs, his eagerness to share it with the client and his thoroughness searching for them was simply unparalleled! The very fact of him representing your company instilled me with a degree of confidence in enviable level of professionalism of your company's conduct. I will happily recommend both Mark and Schendel to anybody I know facing such a problem.
Thank you!
Sergey Pflyuk
Yes, I've been "WOWED" by your services for eons! Most customers will only let you know WHEN they have a complaint.....I do just the opposite!! C.J. the service technician, was very thorough in his job.....a very friendly and nice young man.
Doris Rubin
We have been with Schendel for about 5 years, since we moved to Kansas City from California. We have been much happier since Harry Bazarian took over our house two years ago. I called one day about a fly problem and he was at my house the very next day, ready to solve my problem. He is friendly, professional and patient. I love that he calls first, is flexible with his availability, and always leaves detailed information about his visit if we weren't home. Harry ought to be training all of your new hires-he is the epitome of outstanding customer service!
Christy Ramsey
Hello, I wanted to write and tell you of the excellent service Steve Coppedge has provided for our home. He does the usual good things most excellent employee's provide, but he also goes above service and cares about what he is doing. I will tell you about one example of his helpfulness to us. We were on a trip this past January and while servicing our home he noted when he was leaving that some roof flashing was loose and blowing. It was a very windy day and storms were supposed to be on the way. He called our home phone number and left us a message. We were able to pick up that message and contact our siding company who made the necessary repairs. Without his phone call there would have been more damage.
Richard Meier Springfield, MO
I am writing to let you know how much we appreciate the courteous and professional service we receive from your technician, Harry Bazarian. He arrives on time, is thorough and knowledgeable about his work. Harry always inquires about any problems we may be experiencing. If we do have an issue, he treats it immediately, even on evenings and weekends. He makes sure that whatever he does won't harm our pets. We recently noticed an ant problem around a window. He promptly treated the area and inspected the entire house where he found additional ant activity, which he treated also. Of all the pest technicians we have had with Schendel's over the years (and there have been quite a few), Harry is the best. Please take a moment to let Harry know that we appreciate his caring attitude and professional service. We know we can depend on Harry to both prevent and treat whatever problems that may occur.
Mike and Nancy Eastman Kansas City, MO
Hello Brent,
I thought you should know that I had my house inspected for termites (like I do every year) and the associate you sent was so helpful. He not only inspected for termites but he noticed that I not only had my vents blocked but also that my dryer vent was disconnected in two places. He graciously fixed them both. He removed the wooden blocks and towels blocking the vents and also fixed the hose connecting it back up to the dryer and to the outside. His name was Steve Coppedge. He educated me on some dangers around the house regarding some wood storage in the garage as well what a real termite looks like, flying and otherwise.
Thank you for sending someone so helpful and eager to please.
Diane McNamara Springfield, MO
Mr. Roberts:
I am writing this letter to recognize your employee, C. David Resz. I have had the pleasure of working with David for about the last six months. I have found David to be extremely professional, knowledgeable, courteous and responsive. David responds quickly and appropriately to our needs. He has worked with me to understand our program and what requirements we have in place and why. He even goes as far as to alert me and our facility to potential issues outside of the pest control program (such as a flooding basement).
In addition, our pest control program has been recognized by several external auditors as being "outstanding". One auditor even said that he could tell that our pest control administrator really knew what he was doing and did excellent work.
We, at VVF, greatly appreciate David's contribution to our facility. We recognize that it is his dedication and hard work that solidify a key component of our Quality System.
Sincerely,
Sarah McKinley
Quality Director
VVF Kansas Services LLC
Hello Brent!
I have been using Schendel for quite a few yrs. with great success!
I used to have spiderwebs, crickets, grasshoppers, spiders, and various other
annoyances inside and outside my house.
When the day came that I had to hear my little Granddaughter say, "eww, I don't wanna hold the rail, it has stuff on it"-
that was the day I decided to have Schendel come & hopefully get rid of the cobwebs on our handrails,
and under the eaves- it is also so nice to not have to constantly clean the corners of the inside of my home,
or worry if a spider will sit down beside my Granddaughter!!
Your staff is so friendly and considerate with all of my needs- I let them know that I DO NOT like anything
crawling or making their house within my house & they fully understand & comment, "I don't like them
in my house either"!!
I have had various technicians, and they have all been great- I'm not sure where you find such great
people to work for you, but somehow they have ALL worked out wonderfully!!!!
Thank you so much for taking care of our house and especially my Grandbabies!
Julie H. :-)
“Derek always shows up when he says he will, and explains what he did while he was here. I appreciate the extras like putting on booties before he enters our home, and always asking if I’ve noticed any issues. He is knowledgeable, professional and polite, and for that reason I always recommend Schendel Pest to my friends and neighbors.”
- Michele V. Leawood
“I was impressed by their knowledge, professionalism, courtesy, and care in making sure our home was maximally protected. Schendel indeed did WOW us.”
–Chris H. Olathe, KS
“My technician had a very professional attitude, answered all of my questions and I always want him to service my home.”
–James M. Parkville, Mo
“Just wanted to let you know how pleased I am having Russ Hamilton as our technician. I always request him. He is very polite, reliable, on time and thorough.”
–Nancy K. Olathe, KS
“Tom was very professional when he did the house originally and I believe he has done every inspection since, including a special trip out to do away with some roaches in the cupboard. He is has always been very respectful, and a pleasure to be with.”
–Bette T. Topeka, KS
“They smile like they really like their jobs!! That’s rare this day and age! Very pleasant!! Schendel has been the only “bug” business that has really handled our “bug” problem. Everyone else couldn’t even touch the problem.”
–Carrol & Joseph B. Topeka, KS
“He is a very friendly man and does a great job. He put shoe covers on his feet to not make any mess (this makes me happy). He asked if we were having any problems, and he took care of our house pests. I give him a high recommendation.”
–Linda & Garry H. Wichita, KS
“Tom always “wows” us by his kindness, respectfulness, thoroughness and efficiency in which he does his job.”
–Janie W. Topeka, KS
“I was impressed with how thorough William was and how polite he was.”
–Mrs. F. Topeka, KS.
“It appears to me that Aaron approaches his job function truly as a task to protect my home. It is my perception that Aaron understands his responsibility as a representative of Schendel Pest Services and on your behalf has taken unilateral ownership of searching for problems or evidence of a problem. I believe that Aaron has prevented damage in my home as well as made it a much more “clean environment”, absent of pests.”
–Richard M. Topeka, KS
Just wanted to let you know that Jerry is a terrific ambassador for your company. Courteous, accommodating and thorough. I rest easy knowing that if I see "something" in between treatments, he'll come back and treat - no hassle.
Thanks,
Julie B.
Springfield, MO
We received excellent service the other day. We want you to know that we always receive excellent service each and every time the company makes a visit. We seldom see a bug and our termite and mice problem is completely gone. Thank you.
Greg and Vikki S.
Kansas City, MO
We were out of town when our house was serviced. I apologize for this, but I did notify the office that we would be out of the city due to a death in the family.
Our home was serviced by Corey. He left us an invoice and a list of pest guard protections performed. This was highly appreciated.
Thank you for servicing our home even though we were out of town.
Beverly B.
Bel Aire, KS
Three weeks ago today Henry came to Schendelize our new home for the first time. We just bought this newly built house but it had set empty for three years prior to our purchase. Henry came into a home with a basement full of spiders and ants. After spraying Henry explained why we has so many spiders and ants and said to call if he needs to come back. Henry spent more time explaining all our potential problems due to the house setting empty prior to our purchase and really gave us the realization that this man really cared about our comfort. Now three weeks later we are still experiencing the WOW feeling and want you to know how great Henry was to me and my wife.
Thanks to Henry for his great work and explanation.
Steve S Kansas City
My service technicians have always been courteous and friendly when they make their scheduled service rounds. My current technician, Bill Litton is exceptional and always stops to ask about problems before beginning his work. I had seriously considered dropping the program since business has gotten slow, but quite honestly the service I receive has kept me on as a customer. We need more people like this gentlemen. He and your company are to be commended.
Tom F Topeka
I just wanted to pass along how fortunate we are (and you as well) to have Henry as our pest guy. From day one he has exhibited a high level of knowledge for his job and has always made sure that we felt that we were well taken care of. As the owner, I know how important that it is to have qualified/dependable help - you certainly have this in Henry.
Stacy B Gardner, KS
I have been with your company prior to the Schendel name and I am completely satisfied from your customer service department to your field operatives. Your personnel are competent, knowledgeable, friendly, and true professionals. Joshua Adamowich is my new tech and he certainly fits the mold. Also, all of the techs like my dog and she likes them.
Thanks for the great service and I will continue to recommend your company whenever I learn of or hear someone is looking for pest control.
Joseph B. Kansas City
Tom is our "bug man" and he is always friendly yet professional also. When we have called with a problem he is quick to come to our rescue.
Thanks for the great service.
Sara M Topeka, KS
Schendel's rep Bill for the Topeka office is always friendly, prompt, and complete in his work.
Please give him proper recognition.
Thanks
Jim S Emporia, KS
A gentleman from your company by the name of Joshua Adamowich just left and I wanted to drop you a quick e-mail to let you know about his service today. He arrived right on time, explained what he was going to do, told me how long it would take and answered several questions that I had. A very courteous, knowledgeable, confident and pleasant young man to do business with. I will recommend you to my neighbors and friends.
Greg Z Lenexa, KS
Just a short e-mail to let you know that your service technicians do a super job. We have the total protection plan and without fail the tech’s do a very thorough job every other month. This past month we asked them to come while we were home as we had seen 1 or 2 insects inside. For having just seen 1 or 2 insects the attention was over the top! We appreciate the focus of all the service technicians……
Charlie D Kansas City, MO
While I would not have thought of pest control and the WOW factor together, I would have to say that your technician went above and beyond in his service to our home.
It is greatly appreciated.
Regards,
Keith M Kansas City, MO
Our technician always calls first to confirm that it is convenient for him to provide services. The technicians are always pleasant, polite and anxious to do a good job for us. They take as much time as necessary to do the job. Over the years we have done business with you, our spider problem has decreased significantly. I understand in our rural location, this will always be a problem to a certain extent but it is certainly much improved.
Thank you,
Linda N Lee's Summit, MO
I wanted to thank you for the service David Summerly provided on May 28, 2009. I was very impressed by it. He asked questions, answered all of my questions and really concentrate on every corner on my home. I was very happy with him and his service.
Great customer service is very important to me and I appreciate your company and the service David provided. Way above and beyond my expectations and believe me, my expectations are very high.
Sincerely,
Richie B Kansas City, MO
I just wanted to let you know that Steve, our technician, went above his usual duties on our last service call. I noticed a large mass of one inch catepillers on our drive and showed them to Steve. He thought they were from our trees and took one back to the office for identification. He called me back to tell me they were a yellow band catepiller. Later that same day my neighbor called and told me that her pine trees were being eaten alive with the same catepillers. I looked at the pine tree near my drive and noticed that the tree was stripped of its needles and covered in the catepillers. My neighbor called a tree service, they sprayed the trees and said the trees should survive, but won't look the best for some time. Tell Steve thanks again for his help.
Sincerely,
Dan B Springfield, MO
I hired two companies previous to them and was very dissatisfied. So I didn't come into this in the best mood. I wasn't ready to trust them, but they exceeded my expectations.
Doug McCann
Mr. Boles,
Just wanted to drop you a quick line about Steve Coppedge.
He arrives on time, does a great job finding the source of the infiltration of these pest and doesn't interfere with my everday life. I have a home office and I don't appreciate a lot of interruptions. He goes about his job and when he is ready to leave he informs us what he is using and protects our pets. He also lets us know about warranty and call back information. We appreciated the fly swatters to.
You have a real professional in Steve and I'm sure a great asset to your company.
Sincerely,
Dennis Barborka
Mr. Boles,
Frank Brown came by last Thursday, October 14th, for our quarterly treatment. And, as usual, his service was exceptional. Prior to Thursday we had spoken with Frank to let him know we noticed a lot of spiders in the house. When Frank showed up on Thursday he not only treated for spiders, but also noticed an accumulation of moths in the garage and at the entrance to the kitchen. Frank went above and beyond to find the food source of the moths and treat for them. He also explained to us that the birdseed in the garage was the source and gave us suggestions on how to prevent Indian Mill Moths from invading our garage in the future. As long as Frank is with Schendel Pest Services we will never entertain the idea of finding another pest control company. We truly appreciate his professionalism.
Thank you,
Chris & Chrystal Rogers
Ozark, MO
We have been so thankful that Schendel came out and sprayed our home. After 3 failed attempts of bombing all 3 levels of our home and loosing a great deal of money, we finally called and had the professionals come do it and it has been a true blessing. We noticed a huge difference after the first dose and although Nick had to come back, he took care of it right away. You guys have been easy to work with, the customer service is great, and ALL of our fleas are gone! Thank you so much, I will be sure to recommend Schendel to others.
Angie and Aaron Sims
Jim Pennel, our current technician is super. He takes care of three of our houses and is always responsive and helpfull. Today he battled a nest of yellowjackets while searching for a termite bait station!I'm also very impressed with the flyer in the invoice bag on bed bugs. I travel alot and have not given this alot of thought untill I saw your suggestions - Wow!
Dan Schriner
I wanted to send you a quick email and thank you for technician Steve Coppedge and what he has done at our home for my wife, son and I. He has absolutely gone above and beyond to help solve our ant problem, which the previous technician had not been able to help after three attempts. Steve has called to check up, spent time, and actually care. Prior to working with him, I was beyond frustrated.
I couldn't be more serious when I say I appreciate Steve Coppedge and what he has done for me and my pest problem. Because of him, I will continue to use Schendel.
Please don't hesitate to contact me should you need additional information about him.
Thanks again (especially for Steve),
Christopher Dixon
Springfield, Missouri
Dear Mr. Boles,
We just signed up for a year of pest service on Monday after having had a spider scare over the weekend--unfortunately, I am terrified of spiders. Today, your representative, Rodney Branscum in Norman, serviced our house. He was just terrific! He was comprehensive in his walk through with me and with his explanations of how he was treating the home. Unlike service technicians we've had the in the past, he was judicious with the chemical application which I appreciated so very, very, very much as I have young children and a lot of pets.
He did a great job of documenting recommendations to help minimize future run ins with spiders, which was never service we had received in the past, too.
Thank you for providing such excellent, confidence inspiring staff and service.
Take care,
Inger Giuffrida
I have used Schendel Services for more than 20 years and Tom Hobbs has been my serviceman the whole time. In the 20 plus years, this is the third house Tom has serviced.
He is an exceptional man and I trust him completely to do a good and thorough job. I don't know what your other service people are like, but if they are all like Tom you are a very lucky man.
Thank you for employing such a nice and honest man.
Cherie Cutbirth Byrd
Hello,
My husband and I are customers out of Norman, OK and have been for 6 years.We wanted to give special recognition to your employee Rodney Branscum who has been treating our property for pests for 2 years, and is by far the most knowledgeable and personable employee we have seen with your company.He is asset to you and hope that you know that and treat him accordingly.People always complain about service or employees but many times no one takes the time to commend employers for having great employees that get the job done correctly and with a smile, all of which Rodney does and is always on time and makes the time to do a good job.
Thanks,
Jean & Bill Hanson
We love our service guy Joseph. He is wonderful. He does a good job. You can tell he takes pride in his work.
Sunburst Pet Supplies
Charles is very thorough and checks around and asks if there are any problems, so he's never just here and gone.
35Th Ave Sew & Vac
They do a great job. They come out here and they let us know when they walk in the building. The put traps down and we didn't tell them to. They said we needed them and I thought that was good.
Santa Barbara Mobile Homes
They do a fantastic job. I love their little computer. You can go online and keep track of what they did. Their service is awesome.
Pratt Industries
We love Bob our regular tech that comes out. He always calls ahead and schedules with us. We have just loved him thru the years.
Scarritt Properties
Schendel has been coming here about six years now and they do a great job. We never have any problems.
Antoinette's Lounge & Restaurant
Schendel does a great job. They are very customer oriented. We have been with them a long time and never had any issues.
Dave Cross Motors
They show up real quick when we call and have very personalized service. I appreciate them very much.
Municipal Court
We have the best exterminator in the world.
Myers Nursing Home
Brent,
I wanted to take a moment and tell you about the excellent service I have been receiving from Dick Koehne.
He is punctual with his appointments and timely in response to any immediate concerns that I may have. He is very observant and is pro-active when recommending improvements to our pest control program.
Dick is a valued member of our contracted services team, I look forward to his visit each week.
Thanks,
Nathan Zeit
Quality Control Manager
Alma Foods, LLC
Brent,
What a difference a quality technician makes!!!!
We had our ASI audit today in place of the AIB inspection we failed last year. It was very successful. We received 980 out of 1000. The pest control section was flawless this time. This is night and day different from our previous experience.
Lenny Sevart is our technician, and he has worked diligently to regain my total confidence in Schendel. I, once again, feel that I have a true partner that is dedicated to my success and looking out for my operation's best interests. I commend him on his efforts and want to make you aware of my appreciation of those efforts.
Thank you for correcting the previous shortcomings and providing a technician of Lenny's ability and dedication.
Sincerely,
Scott Groshans
General Manager
Midwest Refrigerated Services, LLC
I just wanted to let you know how much we appreciate the courtesy always displayed when Derrick visits our office and showroom. He is polite and friendly and does his job efficiently. Today he even asked if he might assist us in tuning in our staticy radio we have at our front door. It took him less than a minute to see that we had wires miswired and corrected it. It was a small effort but greatly appreciated. He is a wonderful asset to your staff.
Lynn Utt
Furniture Options
Mr. Boles,
Just wanted to drop you a quick line about Steve Coppedge.
He arrives on time, does a great job finding the source of the infiltration of these pest and doesn't interfere with my everday life. I have a home office and I don't appreciate a lot of interruptions. He goes about his job and when he is ready to leave he informs us what he is using and protects our pets. He also lets us know about warranty and call back information. We appreciated the fly swatters to.
You have a real professional in Steve and I'm sure a great asset to your company.
Sincerely,
Dennis Barborka
Brent,
I wanted to take a moment and tell you about the excellent service I have been receiving from Dick Koehne.
He is punctual with his appointments and timely in response to any immediate concerns that I may have. He is very observant and is pro-active when recommending improvements to our pest control program.
Dick is a valued member of our contracted services team, I look forward to his visit each week.
Thanks,
Nathan Zeit
Quality Control Manager
Alma Foods, LLC
Mr. Boles,
Frank Brown came by last Thursday, October 14th, for our quarterly treatment. And, as usual, his service was exceptional. Prior to Thursday we had spoken with Frank to let him know we noticed a lot of spiders in the house. When Frank showed up on Thursday he not only treated for spiders, but also noticed an accumulation of moths in the garage and at the enterance to the kitchen. Frank went above and beyond to find the food source of the moths and treat for them. He also explained to us that the birdseed in the garage was the source and gave us suggestions on how to prevent Indian Mill Moths from invading our garage in the future. As long as Frank is with Schendel Pest Services we will never entertain the idea of finding another pest control company. We truly appreciate his professionalism.
Thank you,
Chris & Chrystal Rogers
Ozark, MO
|
We have been so thankful that Schendel came out and sprayed our home. After 3 failed attempts of bombing all 3 levels of our home and loosing a great deal of money, we finally called and had the professionals come do it and it has been a true blessing. We noticed a huge difference after the first dose and although Nick had to come back, he took care of it right away. You guys have been easy to work with, the customer service is great, and ALL of our fleas are gone! Thank you so much, I will be sure to recommend Schendel to others.
Angie and Aaron Sims |
Hello. Nick just left and the Detailed Service Report is #21044839. He does a great job. I am not certain what to actually tell you, except that I really like your service.
Brandon
I've not always been impressed with Schendel, but Jim Pennel, our current technician is super. He takes care of three of our houses and is always responsive and helpfull. Today he battled a nest of yellowjackets while searching for a termite bait station!
I'm also very impressed with the flyer in the invoice bag on bed bugs. I travel alot and have not given this alot of thought untill I saw your suggestions - Wow!
Dan Schriner
Brent,
I wanted to send you a quick email and thank you for technician Steve Coppedge and what he has done at our home for my wife, son and I. He has absolutely gone above and beyond to help solve our ant problem, which the previous technician had not been able to help after three attempts. Steve has called to check up, spent time, and actually care. Prior to working with him, I was beyond frustrated.
I couldn't be more serious when I say I appreciate Steve Coppedge and what he has done for me and my pest problem. Because of him, I will continue to use Schendel.
Please don't hesitate to contact me should you need additional information about him.
Thanks again (especially for Steve),
Christopher Dixon
Springfield, Missouri
Dear Mr. Boles,
We just signed up for a year of pest service on Monday after having had a spider scare over the weekend--unfortunately, I am terrified of spiders. Today, your representative, Rodney Branscum in Norman, serviced our house. He was just terrific! He was comprehensive in his walk through with me and with his explanations of how he was treating the home. Unlike service technicians we've had the in the past, he was judicious with the chemical application which I appreciated so very, very, very much as I have young children and a lot of pets.
He did a great job of documenting recommendations to help minimize future run ins with spiders, which was never service we had received in the past, too.
Thank you for providing such excellent, confidence inspiring staff and service.
Take care,
Inger Giuffrida
Financial Educator and Asset Building Consultant
I have used Schendel Services for more than 20 years and Tom Hobbs has been my serviceman the whole time. In the 20 plus years, this is the third house Tom has serviced.
He is an exceptional man and I trust him completely to do a good and thorough job. I don't know what your other service people are like, but if they are all like Tom you are a very lucky man.
Thank you for employing such a nice and honest man.
Cherie Cutbirth Byrd
Hello,
My husband and I are customers out of Norman, OK and have been for 6 years.
We wanted to give special recognition to your employee Rodney Branscum who has been treating our property for pests for 2 years, and is by far the most knowledgeable and personable employee we have seen with your company.
He is asset to you and hope that you know that and treat him accordingly.
People always complain about service or employees but many times no one takes the time to commend employers for having great employees that get the job done correctly and with a smile, all of which Rodney does and is always on time and makes the time to do a good job.
Thanks ,
Jean & Bill Hanson
Testimonials
"Mr. Boles,
Frank Brown came by last Thursday, October 14th, for our quarterly treatment. And, as usual, his service was exceptional. Prior to Thursday we had spoken with Frank to let him know we noticed a lot of spiders in the house. When Frank showed up on Thursday he not only treated for spiders, but also noticed an accumulation of moths in the garage and at the entrance to the kitchen. Frank went above and beyond to find the food source of the moths and treat for them. He also explained to us that the birdseed in the garage was the source and gave us suggestions on how to prevent Indian Mill Moths from invading our garage in the future. As long as Frank is with Schendel Pest Services we will never entertain the idea of finding another pest control company. We truly appreciate his professionalism.
Thank you,"
Chris & Chrystal Rogers
Ozark, MO