We may collect different types of information from you, including Personal Information. “Personal Information” is information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual, household, or device, and that is not publicly available.
We also collect non-identifying information that does not directly or indirectly identify you, and cannot reasonably be used to identify you, such as deidentified or aggregate information. When non-identifying information is combined with other information so that it does identify an individual person, we treat that combination as Personal Information.
The following are examples of the types of information that may be collected about you when you interact with us, our products and services, or our Site:
Identification Information. For example, name, postal address, email address, unique personal or online identifier, internet protocol (IP) address, account name, Social Security Number (SSN), driver’s license, or governmental identification number.
Customer Records. For example, records of the products or services you have purchased, obtained, or considered, other purchasing or consuming histories or tendencies, or educational, professional, or employment-related information.
Financial Information. For example, debit or credit card information, bank account information, signatures, or billing addresses.
Correspondence. For example, information provided when you call, email, or write to us, respond to voluntary surveys or feedback requests, or enter a contest or promotion.
User-Generated Content. For example, content generated by engaging with Schendel’s publicly facing interactive properties (e.g., its social media pages), including comments, recommendations, reviews, ratings, or any other posts or information voluntarily submitted to such properties (“Public Activities”).
Internet or Other Similar Network Activity. For example, browsing or search history; device information, such as hardware, IP address, operating system version, browser type and settings, language and font settings, or other information about the device used to access the Site; or other information about your interaction with a website, application, or advertisement.
Geolocation Information. For example, physical location or movements.
We collect your information when you directly provide it to us, automatically as you navigate through the Site, and from third parties (like our business partners). We may combine information that we collect from and about you, including information collected offline, across your devices, and from third party sources.
We collect information from you when you directly provide it to us, such as when you:
Information collected automatically may include:
We may also use automatic data collection technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).
From time to time, we may obtain information about you from other trusted third-party partners, such as analytics or marketing providers or public databases, to update or supplement information about you, such as information to validate or update your address or other demographic and lifestyle information. We may also receive information about you from a third party through our refer-a-friend functionality.
If you send someone else a communication from the Site, such as sending an invitation to a friend (“refer-a-friend”), the information you provide (names, email addresses, etc.) is used to facilitate the communication and is not used for any other marketing purpose unless we obtain consent from that person or we explicitly say otherwise. If that person becomes a customer or registers with us, the person’s information will be treated in the same manner as all other customers or registered users. Please be aware that when you use any refer-a-friend functionality on the Site, your email address may be included in the communication sent to your friend.
We collect the information described above, subject to applicable laws, for the following business purposes:
When you visit the Site, we and our service providers may use the following technologies to automatically collect data about your visit:
Some or all of the categories of cookies described below may be stored in your browser when you use our Site:
You can choose to have your computer warn you each time a Persistent or Session cookie is being sent, or you can choose to turn off such cookies through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. However, cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies, please click here. If you choose to disable cookies on your Device, some features of the Site may not function properly. For instance, if cookies are disabled, you will not be able to log into the Site and therefore you will experience an anonymous user experience.
In many cases, the information we collect using cookies and other automatic data collection technologies is used in non-identifiable ways, without any reference to Personal Information. For example, we use information we collect about Site users to optimize our products and services and understand traffic and usage patterns.
In other cases, we associate the information we collect using cookies and related technologies with Personal Information. Whenever we associate Usage Information or a Device Identifier with your Personal Information, we will treat it as Personal Information.
If you wish to exercise choice with respect to collection and use of the data by third-party tools, you may visit: http://www.aboutads.info/choices/.
In Canada, please visit: http://youradchoices.ca/choices/.
In the EU, please visit: http://www.youronlinechoices.eu/.
Some of the analytic and tracking tools we use are Google Analytics and Google Analytics Advertising. The Google Analytics Advertising features we use include the following:
To prevent data from being collected by Google Universal Analytics, use the opt-out browser add-on developed by Google for this purpose available here: http://tools.google.com/dlpage/gaoptout?hl=en-US.
If you have an online account with us, you may choose to deactivate or otherwise manage your account and the Personal Information you provided in your account at any time by visiting your account online.
To opt out of electronic, direct mail, or telemarketing communications from Schendel or its affiliates (collectively, “Marketing Communications”), you may do so by using the following information. If you do not want to receive emails from us, you may click here or the unsubscribe link in the footer of the any email or contact us using the information below. If using an email below, please include the appropriate message in the subject line, “Unsubscribe promotional offers”, “Do not mail”, or “Do not call”.
|Email us:||Call us:|
If you consent to our collection of your precise Device geolocation through any of our mobile applications, you can withdraw your consent at any time and prevent the further collection of your precise geolocation by accessing the privacy settings of your Device and/or the settings of the mobile application.
For information about how to manage cookies and other automatic data collection technologies, see Section 6 on Cookies and Other Technologies.
To opt out of receiving personalized or “interest-based” online sponsorship credits from our service providers and other participating companies, visit http://www.aboutads.info/choices. For information about controlling the collection of cross-app data from your mobile device for personalized or “interest-based” advertising or sponsorship credit purposes, visit http://youradchoices.com/appchoices. You may also adjust the privacy and advertising settings on your Device. Consult your Device manufacturer’s support materials for information about available settings.
We maintain reasonable administrative, technical, and physical safeguards to protect the confidentiality and security of Personal Information we collect and process. To guard your information delivered to us electronically, the Site uses Secure Sockets Layer (SSL), which encrypts your payment card number, name and address so only we are able to decode your information. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from the Site, and you do so at your own risk.
The California Consumer Privacy Act of 2018 (“CCPA”) affords certain rights to verified California residents regarding their Personal Information as described in this Section 10.
The following chart describes the CCPA categories of Personal Information we have collected in the preceding 12 months, along with the source of the Personal Information collected, and whether, within the past 12 months, Schendel has disclosed and/or sold it for a business purpose to the parties identified in Section 5 on How Do We Share Your Information? above.
|Categories of Personal Information See Section 2 (What Information Do We Collect?) above for more information.||Sources of Personal Information See Section 3 (How Do We Collect This Information?) above for more information.||Information may be disclosed for a Business Purpose||Information may be “sold” for a Business Purpose|
|A. Identifiers, such as name, email address, and SSN.||Information You Provide to Us Information We Collect from Third Parties||Yes||No|
|B. Customer records as listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as signature or financial information.||Information You Provide to Us Information We Collect from Third Parties||Yes||No|
|C. Protected classification characteristics, such as age, sex, or citizenship.||Information You Provide to Us Information We Collect from Third Parties||No||No|
|D. Commercial information, such as records of services purchased or considered.||Information You Provide to Us Information We Collect Automatically Information We Collect from Third Parties||Yes||No|
|E. Biometric information, such as finger prints.||Schendel does not collect this type of information||No||No|
|F. Internet or other similar network activity, such as Usage Information or Device Information.||Information We Collect Automatically||Yes||No|
|G. Geolocation data.||Information We Collect Automatically||Yes||No|
|H. Sensory data, such as audio, electronic, or visual information||Schendel does not collect this type of information||No||No|
|I. Professional or employment-related information.||Information You Provide to Us Information We Collect from Third Parties||Yes||No|
|J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 35 C.F.R. Part 99)).||Schendel does not collect this type of information||No||No|
|K. Inferences drawn from other Personal Information.||Information You Provide to Us Information We Collect Automatically||Yes||No|
If you are a California resident, you may have certain rights under the CCPA related to your Personal Information as described below, subject to limited exceptions.
To exercise the above rights, please submit a verifiable consumer request to us by:
|Email us:||Call us:||Visit us:|
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
A verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
Personal Information Sales Opt-Out and Opt-In Rights
We do not sell the Personal Information of any of our consumers, including consumers we actually know are less than 16 years of age.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
California’s “Shine the Light” law (California Civil Code § 1798.83) permits you request certain information about our disclosure of Personal Information to third parties for their direct marketing purposes. To make a request, you must email us at email@example.com or visit https://www.schendelpest.com/
Some web browsers may transmit “do-not-track” signals to the websites with which the user communicates. Our Site currently does not respond to such “do-not-track” signals.
The Site and Schendel’s products and services are not directed at or intended for children under 16 years of age. We do not knowingly collect personal information from individuals under 16 years of age. If you are under 16 years of age, you should not register or provide any personal information to Schendel, including on the Site. If we later obtain actual knowledge that we have collected or received personal information from a child under 16 years of age without verification of parental consent, we will take steps to remove that user’s personal information from our systems. If you believe we might have any information from or about a child under 16 years old, please contact us as described in the Contact Us section below.
To opt out of marketing communications:
To opt out of electronic, direct mail, or telemarketing communications from Schendel or its affiliates (collectively, “Marketing Communications”), you may do so by using the following information.
If you do not want to receive emails from us, you may click firstname.lastname@example.org or you may also click the ‘unsubscribe’ link in the footer of any email or contact us using the information below.
If emailing, please include the appropriate message in the subject line: “unsubscribe promotional offers”, “do not mail”, “do not call”.
|Email us:||Call us:||Visit us:|
If you have questions or requests about your California rights, please visit chapter 9 of this policy, above.
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